Time to find an approved answer
AIS / AI agents & assistants
AI agents & assistants
Give people an assistant that knows the approved answer—and shows its sources.
Secure, role-specific assistants grounded in company knowledge, permissions and escalation rules.
Company knowledge is scattered across documents, inboxes and people. Generic assistants cannot reliably respect internal standards, permissions or accountability.
WHAT CHANGES
Useful outcomes, defined before build.
- Faster access to approved knowledge
- Source-backed answers
- Permission-aware retrieval
- Escalation when confidence is low
WHAT WE DELIVER
From discovery to handover.
- 01Knowledge-source assessment
- 02Retrieval and permission design
- 03Assistant interface
- 04Answer-quality evaluation
- 05User training
- 06Usage and feedback monitoring
PRACTICAL STARTING POINTS
Small enough to prove. Useful enough to matter.
Employee knowledge assistant↗
Customer service copilot↗
Sales proposal assistant↗
Management briefing assistant↗
HOW VALUE IS CHECKED01 02 03
Evidence before expansion.
Answer support and escalation rate
User feedback, coverage and unresolved questions
DELIVERY BOUNDARIES01 02 03
Safe enough to trust.
Permission-aware source retrieval
Visible citations for knowledge-sensitive answers
No autonomous high-impact decision making
What leaders usually ask first.
Is this a public chatbot?
Not necessarily. Most business assistants are private, role-specific tools for employees or authorised customers.
Can it use SharePoint or internal documents?
Potentially, after permissions, document quality, retention and approved integration routes are reviewed.
How do you reduce hallucinations?
Constrain the task, retrieve approved sources, require citations, evaluate real questions and escalate uncertainty.
Make AI useful.
Tell us where work gets stuck. We will help you identify a sensible first move.
Start a conversation ↗